Shipping Policy

🚚 Dispatch & Delivery Guidelines

At CraftsbyStacey, we handle every order with care to ensure your items arrive safely and promptly. Review our fulfillment timelines and shipping choices below.

Order Processing: All purchases enter our automated prep queue upon payment verification and are dispatched within 3 to 7 business days. Once your package departs, a real-time tracking number will be emailed to you.

🇺🇸 Domestic Delivery Rates (United States)

We provide straightforward flat-rate shipping options across the USA via standard and expedited postal carriers:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Ground Shipping	10 – 20 Business Days	FREE on orders $70+ (or $5.95 flat rate)
Priority Carrier Service	10 – 20 Business Days	$10.95 Flat Rate
Express Courier Service	10 – 20 Business Days	$34.95 (Must place order before 12:00 PM CST)

Note: Custom weight-based delivery options via UPS are also available at checkout for larger orders.

🌎 Global Delivery & Sourcing

To optimize shipping speeds, orders are fulfilled directly from our primary distribution hubs in North America and overseas facilities.

• Shipping Options: International orders can be delivered via USPS International, UPS Worldwide, or DHL Express. Rates are calculated based on package weight and destination country during checkout.

• Free Global Shipping: Orders totaling $250 or more qualify for FREE International Postal Delivery (10–20 business days).

• Customs & Duties: Import taxes, VAT, or local customs fees may apply upon arrival depending on your country's regulations and remain the responsibility of the recipient.

⚠️ Delivery Security & Address Updates

• Address Accuracy: For fraud prevention and security, shipping addresses cannot be altered once an order has been submitted. Please double-check your shipping details before finalizing payment.

• Inquiries & Assistance: If you have questions regarding your package tracking or shipment status, please contact our support desk:

• Company Name: CraftsbyStacey

• Customer Support Email: service@glowskinpla.com

• Text/Phone: 1-804-201-9920

• Fulfillment Hub: 1800 Boydton Plank Rd. Apt. 8j, Petersburg